USTD STAFF ACCESS • TEST

Carrier Command

TEST site only. Each staff member has their own account. Passwords are never displayed to management.

FOLLOW-UPS DUE0

HOT LEADS0

CALLS TODAY0

CONVERSATIONS0

TOTAL PROSPECTS0

NEXT ACTIONS

Work from the top.

OPEN FULL PROSPECT LISTSearch, filter, edit, delete, or prepare an Ooma call.

CARRIER	CONTACT	EQUIPMENT	STATUS / NEXT STEP	LAST CONTACT	ACTIONS

HELP CENTERYour Live Call position is saved.

CARRIER COMMAND HELP CENTER

Ask a question. Get simple steps.

Search by a button name, a task, or plain words such as “carrier paperwork,” “call notes,” or “find trucks.”

WHAT DO YOU NEED HELP WITH?

CONVERSATION TOOLSChoose what you need. The drawer closes after your selection.

1 OPENING 2 DISCOVERY 3 WHY USTD 4 OUR SYSTEM 5 CLOSE

IF THEY ASK — QUICK TOOLS

I NEED AN ANSWER

Type what the carrier said or the topic you need. The full response will replace the teleprompter.

OPENING

QUICK RESPONSES

Answer the carrier, then return to the exact conversation.

ONE READING AREA · SCROLL THE CONVERSATION ONLY

CALL NOTES

LIVE CALL TOOLS

VOICEMAIL

Choose the message that fits the call. It will open in the large teleprompter so you can read it naturally.

Your callback number is included twice in every message: 678-805-3991.

QUICK MARKET GUIDANCE

Choose equipment, region, and month. The preview below updates immediately. Press Send to Teleprompter only when you want this guidance to temporarily replace the live-call script.

EQUIPMENT

REGION MONTH

Choose the settings above to preview the guidance.

USTD COACH

Ask a carrier-sales, equipment, lane, market, or load-term question. The answer appears in the teleprompter and a Return to Live Call button brings you back to the exact conversation.

WHAT DO YOU NEED TO KNOW?

FOLLOW-UP

DATE TIME NEXT STEP

SAVE CALL RECORD

Save notes, outcome, follow-up date, time, and next action for the current carrier.

FOCUS CONTROL

Dim only the support tabs and drawers. The script buttons and teleprompter always stay fully visible.

SUBTLESTRONG

MARKET MAPFull map retained inside the same Carrier Command workspace.

MARKET INTELLIGENCE

U.S. Freight Market Map

Click a state. Choose equipment and month. Send the complete answer to Live Call.

EQUIPMENT

MONTH

Loading U.S. map…

Planning guidance only. Thoroughly verify current rates, appointments, reload demand, weather, terms, HOS, and operating cost before recommending a load.

COMMAND INTELLIGENCEYour Live Call position is saved.

Reference Library

Type one topic or combine equipment, location, month, lane needs, and objections. The system builds one complete response.

OFFICEYour Live Call position, carrier, and notes are saved.

USTD FRONT OFFICE

Carriers & Brokers

One place for profiles, approvals, notes, documents, follow-ups, and broker setup information.

IMPORT BACKUP

Select a carrier or broker.
Everything you need will appear here.

Carrier Onboarding Questions

Drag this bar to move the form

No carrier selected

Incoming call? Find the carrier first.

Outgoing calls load the active carrier automatically. For incoming calls, search here.

1. Tell me about the truck and trailer you're running.

2. Where do you like to run? Anywhere you don't want to go?

3. What does your home time look like? Do you need to be home weekends?

4. What kind of money are you looking to make with the truck each week?

5. Anything else I need to know about how you like to run?

Answers are saved to the selected carrier's Office record.

One clear mission.Sign the next carrier.

Work from the top.

Ask a question. Get simple steps.

U.S. Freight Market Map

Reference Library

Add Carrier

Import Carrier CSV

Carriers & Brokers

One clear mission.
Sign the next carrier.